How to identify faults and solve small problems with your appliances

Assistance and support for your appliances

Assistance and support for your appliances

Siemens Service provides possibilties to get answers to your questions and to solve minor problems on your own or info on how to Siemens Service help.

Check out our FAQs by selecting the concerned appliance category. Use the Siemens Online Assistent to identify the faults step-by-step and get support for your appliance based on the appliance data by starting with the model number (E-Nr) of your Siemens home appliance.

An Error-Code appears on the display of your appliance? Select "Error Codes in display" to browse the list of Error Codes and the corresponding hints and solutions.

Log in to My Siemens or - if already logged in - select one of the registered appliances to continue.

If you have a My Siemens account, login via Email address and password. If not, create an account by clicking on "Sign up now" and after registering your personal data and the appliance, you can benefit from the advantages of the My Siemens account.

If you are already logged in, select one of your registered appliances to continue.